All work
Project · Product Design & Strategy

Neom Bay AirportUnified Travel Apps

Turning airport chaos into clarity — unified apps for arrivals, departures, check-in and boarding, designed as a human-first digital touchpoint from gate to ground.

Sector
Aviation / Smart Cities
Services
Product Design · Digital Strategy · Interactive Prototypes
The brief

Travel, Reimagined

NEOM isn't just building a city — it's pioneering a smarter way of living. Our role was to design airport applications that turn chaos into clarity: unified apps for arrivals, departures, check-in, and boarding.

We worked closely with the NEOM mobility team to ensure a human-first digital touchpoint from gate to ground.

The experience

Frictionless Journeys Start Here

The apps adapt to your flight, behavior, and journey stage — surfacing relevant features only when needed. No clutter, no confusion.

From QR-based boarding to personalized lounge notifications, we infused every flow with intent, speed, and elegance.

By the numbers

The Impact

6 Months
Design duration
Jun 2024
Delivered on
3X
Hassle-free transit
The outcome

A Calm Interface in a Fast-Paced Space

  • Flight-aware dashboards and smart alerts
  • Multi-language onboarding and assistance
  • Real-time updates and indoor navigation
  • Designed for all — from tourists to pilots

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